E-commerce · Kenya
E-commerce websites for Kenyan businesses: customers choose, pay with an M-Pesa prompt or a card, and every order arrives already marked paid, with the delivery details.
01Why it matters
If customers can’t pay in two taps, they buy elsewhere.
Selling through Instagram and WhatsApp works, until it doesn’t: every order means answering the same questions, sending a till number, checking M-Pesa messages and writing down addresses, often late at night. An online shop does that work for you, around the clock.
We connect M-Pesa directly through Safaricom’s Daraja API, so your customer gets a PIN prompt on their phone and the order is marked paid automatically, with the receipt code. No screenshots, no fake confirmation messages, and no middleman fee on M-Pesa payments to your till. Card payments run through a secure payment gateway for customers in Kenya and abroad.
We build on WooCommerce, so the shop, the domain and the customer list are yours. Read how much an online shop costs in Kenya for an honest comparison with Shopify.
02What we build
Everything a Kenyan online shop needs to take orders and payments without the late-night admin.
A custom shop designed around your products and brand, fast on the phones your customers buy on.
Automatic M-Pesa through Daraja (STK Push), tested with real payments before launch.
Visa and Mastercard through a secure payment gateway, for customers in Kenya and abroad.
Sizes, colours and variants with stock counts, and one place to manage every order.
Delivery fees by town or county, pick-up points or collection, set up the way you deliver.
Product SEO, plus Google and Facebook ads when you are ready to bring in more buyers.
03Included as standard
Our E-commerce website package comes with these as standard.
04Process
Six steps, with a written timeline before we start.
Your products, customers, delivery areas and how you want to be paid.
Your Till or Paybill and business documents checked, so Safaricom approves the connection first time.
Shop, product and checkout designs on phone and desktop, refined with you.
Products loaded and every payment case tested: paid, cancelled, wrong PIN and no reply.
Live keys switched on and a real payment made from a real phone before customers see it.
Support, SEO and ads to bring buyers in, and a care plan to keep the shop safe.
05Pricing
Pay once, or spread the cost with a monthly plan on terms agreed in your contract.
Online store
A complete online shop with M-Pesa and secure payments, built to sell around the clock.
Plan
Most popular
Plan
All prices include VAT. Payment fees (Safaricom’s charge on Till payments, or the payment gateway’s fee on card payments) are paid on each order and are not part of our price. Already have a website? Ask us to quote for adding M-Pesa.
Guides
Plain-language guides to the costs and the M-Pesa set-up.
Build prices, Shopify against your own shop, and the payment fees that grow with every sale.
Read the guideSTK Push, Till or Paybill, what Safaricom needs and what it costs.
Read the guideHow to bring the first buyers to your new shop without wasting money.
Read the guideExamples
Concept websites and brands we designed for fictional businesses, so you can see our approach before you call. Each one has a live site and a brand guidelines preview.
A concept website and brand for a fictional hardware and timber yard in Eldoret: daily prices, bulk quotes on WhatsApp and next-day delivery zones.
A concept website and brand for a fictional beach seafood restaurant in Nyali, Mombasa: a priced menu, table booking with time slots and event packages.
A concept website and brand for a fictional nine-room boutique hotel in Cape Town, built to win direct bookings away from the big booking sites.
Questions
Short, straight answers. If yours is not here, ask us on WhatsApp and we will reply within business hours.
Ask on WhatsAppOur E-commerce website package is KSh 120,000 once-off, or KSh 12,999 a month + KSh 16,999 setup, including M-Pesa and card payments. Across Kenya, online shops with M-Pesa usually cost KSh 60,000–300,000 or more, depending on the number of products, payment options and features.
Yes. At checkout the customer gets an M-Pesa PIN prompt on their phone (STK Push). Safaricom confirms the payment to your website, which marks the order paid and saves the receipt code.
Yes, for automatic payments. Safaricom only gives live Daraja access to registered businesses with a Till or Paybill in the same name. A business name registered on eCitizen is enough.
Usually three to four weeks once your product photos, prices and descriptions are ready, plus Safaricom’s review of the M-Pesa connection.
We usually build on WooCommerce, so you own the shop and M-Pesa goes straight to your till. Shopify can suit a very small shop, but Shopify Payments is not available in Kenya, and on the Basic plan Shopify adds 2% to orders paid through outside payment providers.
Payment fees on each order (Safaricom’s charge on Till payments, or the gateway’s fee on card payments), hosting and the domain, and a care plan once your included support ends.
Yes. Tell us what your website runs on and we will quote for the M-Pesa connection and testing.
Next step
Tell us what you sell and how you deliver. We will recommend the set-up and give you a clear quote and timeline.
